Welcome to our comprehensive guide on the Service Level Agreement (SLA) and General Data Protection Regulation (GDPR) compliance for our AI-powered Route Optimization platform. Our platform uses advanced operational research tools and clustering algorithms to provide efficient route planning solutions.

Service Level Agreement (SLA)

Our SLA ensures high-quality, consistent service. Our API guarantees 99.95% uptime with a response time within 200 milliseconds. Dedicated support is available 24/7.

GDPR Compliance

We prioritize user data privacy and security, ensuring compliance with GDPR. Data is processed lawfully, fairly, and transparently, strictly for enhancing route optimization. We adhere to principles of data minimization, accuracy, storage limitation, integrity, and confidentiality. Users have rights to access, rectify, and erase their data.

Our Data Protection Officer oversees compliance, and we conduct regular impact assessments. We ensure protective measures for cross-border data transfers and have procedures for immediate breach notifications.